dana123 Casino & Sportsbook Data Care

When you open an account on e-wallet123, deposit via mobile banking or local payment, or place a wager on Liga 1 fixtures, our platform processes personal information—your name, phone number, payment details, and betting history. This page describes what we collect, how we use it, and how we keep that data protected under applicable privacy law.

We at online payment123 take data protection seriously. Our operations span football markets, live-dealer tables, slot games, and esports betting across Indonesia's major regions—Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. To serve you reliably and securely, we must collect and process certain information. We maintain transparency about what we do with your data and your rights in relation to it.

Our privacy commitments apply wherever our services are available under local law. Whether you fund your account through e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or bank transfer via local payment, online payment, e-wallet, or mobile banking, the data you share with us is subject to the policy outlined below.

What We Collect on dana123

We collect data in several categories. First, account registration data: your full name, email address, date of birth, national ID number, phone number, and residential address. Second, payment information: when you deposit via e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking, we receive transaction IDs and confirmation timestamps. When you transfer funds from local payment, online payment, e-wallet, or mobile banking, we log the bank account holder name and the transfer reference. We do not store full credit-card numbers or full bank-account numbers—payment processors handle those directly.

Third, we collect your activity logs: which games you play, how long you stay on our platform, which markets you view (such as Liga 1 or Piala Indonesia fixtures), and your betting selections. Fourth, we collect device and technical data: your IP address, browser type, operating system, and mobile device model. This helps us detect fraud, prevent unauthorized access, and optimize our platform for different devices and network speeds.

We also collect data you provide voluntarily through customer-support tickets, feedback forms, or newsletters. If you contact our support team about a withdrawal delay or a payment issue, your message and our response are retained as part of your account record.

How We Use Your Data

We use registration and payment data to verify your identity, process deposits and withdrawals, and comply with anti-money-laundering (AML) rules. Account verification requires us to confirm that you are who you claim to be—this protects both your account security and our platform's regulatory standing. We use activity logs and device data to detect suspicious patterns, block unauthorized logins, and investigate potential fraud.

We use your contact information to send you account notifications (deposit confirmations, withdrawal receipts, login alerts), customer-support responses, and platform updates. We do not sell your data to third parties. However, we do share certain data with payment processors, fraud-detection vendors, and hosting providers who process data on our behalf under strict confidentiality agreements.

Data retention: We retain your account data as long as your account is active and for a reasonable period afterward for legal and regulatory compliance.

Third-Party Processors

Our platform relies on third-party service providers. Payment gateways (local payment, online payment, e-wallet, mobile banking, local payment, online payment, and bank partners e-wallet, mobile banking, local payment, online payment) receive transaction data directly from you and from us. Cloud-hosting providers store our servers and backups outside Indonesia; your data may therefore sit on servers in Singapore, Australia, or other jurisdictions. Email-service providers send our notifications. Fraud-detection vendors analyze your login patterns and transaction history to flag suspicious activity. None of these vendors have independent rights to your data—they process it only as our agents and under our instruction.

Your Rights and Our Commitments on dana123

You have the right to request access to your personal data. You can ask us what information we hold about you, review your registration details, download your betting history, and check your transaction log. To request access, contact our support team through your account dashboard or our help portal.

You have the right to correct inaccurate data. If your phone number, address, or payment method is out of date, you can update it in your account settings. For sensitive fields such as your national ID number or date of birth, contact support to verify the change.

You have the right to request deletion of your account and associated data, subject to legal holds. If you decide to close your account, we will anonymize or delete your personal information within a reasonable timeframe, except where we are required by law to retain it for tax, fraud, or regulatory purposes.

Cookies and Tracking

Our platform uses cookies to remember your login session, store your language preference, and track aggregate usage patterns so we can improve page speed and user experience. These are session cookies (deleted when you log out) and persistent cookies (stored for up to one year). You can disable cookies in your browser settings, though this may limit your ability to use e-wallet123 fully.

We do not use cookies to identify you across other websites or to build a profile for marketing. Analytics cookies help us count visitors and understand which sections of the site are most popular—this data is aggregated and does not identify individuals.

Security Practices

We protect your data using industry-standard encryption (HTTPS/TLS) for all data in transit. Payment information is encrypted at rest on our servers. Access to your account is protected by a password; we recommend a strong, unique password and caution against sharing your login credentials. Our infrastructure undergoes regular security audits and penetration testing.

We maintain incident-response procedures. If a data breach occurs, we will notify affected users and relevant authorities within the timeframes required by applicable law. No system is perfectly secure, but we undertake continuous investment in security infrastructure and staff training to minimize risk.

Contact and Updates

If you have questions about our privacy practices, wish to exercise your rights, or believe mobile banking123 has mishandled your data, contact our support team through the account dashboard or email the address listed in our legal notice. We will respond to data-subject requests within 30 days where legally required.

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. Material changes will be announced through your registered email address and via a notice on our platform. Your continued use of local payment123 after such updates constitutes your acceptance of the revised policy. This policy was last updated in the current year and reflects our commitments as of that date.